Everything we build is designed with your safety in mind. Here is how we protect everyone on the platform.
Every driver completes a thorough background check including criminal history, driving record, and in-person document verification before they go online.
All rides are covered by our platform insurance policy. Vehicle rentals include at minimum third-party liability. You are protected from the moment you book.
Our safety team monitors trips 24/7. Unusual route deviations, sudden stops, or emergency triggers are flagged and acted on immediately.
One tap emergency button in the app connects you to our safety team and local emergency services simultaneously.
Report any concern — before, during, or after a trip. Our team reviews every report within 2 hours and takes action.
Your personal information is encrypted and never shared with third parties without consent. We are fully GDPR compliant.
Always verify the driver photo, name, and plate number match the app before getting in.
Share your trip details with a trusted contact using the in-app Share Trip feature.
Sit in the back seat and keep the door unlocked until you arrive.
Trust your instincts — if anything feels wrong, ask the driver to stop in a public place.
Rate your driver after every trip. Your feedback keeps the community safe.